You can reach us via email at info@fernlaundry.com, or through our website’s contact form.

Fern Laundry Service is a mobile laundry business that offers convenient pick-up and drop-off, along with specialized services like wash, dry & fold, ironing, handwashing, and more. We aim to provide a hassle-free laundry experience right at your doorstep.

Our laundry service is designed to be simple, convenient, and stress-free. Follow these four easy steps: Book the Collection: Schedule a pickup. Select the date and time that works best for you. Pickup: We’ll come to your doorstep at the scheduled time to collect your laundry. Your order will be Processed: Once your laundry is with us, we’ll take care of everything — washing, drying, folding, or ironing — with care and precision. Delivery: Your clean laundry will be delivered back to your doorstep, neatly folded or pressed, ready to use.

No you don't. Just leave your laundry outside in a safe place and we will come and pick it up.

You can schedule online through our website’s booking form . Just choose a time that suits you and we will come and pickup your laundry.

Our Wash, Dry & Fold service includes sorting, washing, drying, and neatly folding your garments. Pricing is $40 per load. We also offer optional extras like our eco-friendly laundry liquid for $3 per load.

We handwash delicate or special care items for $4.00 per item. This is ideal for garments that require extra gentle treatment or label-specific care instructions.

Single/Double blankets or doonas are $30 each. Queen/King blankets or doonas cost $45 each.

Absolutely. Folding-only service is $13 per load. Simply wash your laundry at home and hand it to us for expert folding.

Kids Clothes, Pillowcases: $3.50 per item T-Shirts, Shorts, Skirts,jeans: $4.00 per item Business Shirts, Dresses: $5.00 per item Complex Garments: 8.00 per item Single Bedding: $7.00 per item Double/Queen Bedding:$11.00 per item King Bedding: $13.00 per item

We take great care in handling all garments. In the unlikely event of damage or loss, please contact us immediately. We’ll work with you to find a fair resolution based on our policy (e.g., repair, replacement, or compensation).

Our standard turnaround time is typically 24 hours, depending on volume and services requested. If you need a faster service, let us know, and we’ll do our best to accommodate a rush order.

Yes! Many customers prefer to set up a recurring schedule. Just let us know your preferred days/times, and we can arrange a consistent pick-up and drop-off.

We will send your invoice after pickup which will need to be paid prior to drop off. We accept direct transfers but are flexible in how payments can be made.

No, for most orders we do not require a deposit.

We recommend our handwashing service for delicate or vintage pieces. We take extra care to preserve the integrity of the garment.

Not at all. We use the best quality laundry detergent to ensure you get the best product.

Yes. We always sort garments by color, fabric type, and wash instructions before laundering to minimize color transfer and protect delicate fabrics.

Absolutely. Let us know if you have sensitivity to certain products, and we can use hypoallergenic or fragrance-free detergents upon request.